Customer Service & Telesales Representative
Join Sukses Jaya Mandiri as a Customer Service & Telesales Representative in the vibrant heart of Bali! This is your opportunity to be the voice of our brand, delivering exceptional service while driving sales through effective communication. You'll be working in a dynamic environment, using tools like CRM systems, telephony software, and email platforms to manage customer interactions and sales processes.
Sukses Jaya Mandiri is a growing company in the tourism industry, specializing in travel packages and hospitality services. We're looking for a passionate and dedicated individual to join our team and help us achieve our goals.
As a Customer Service & Telesales Representative, you'll be responsible for handling customer inquiries, resolving complaints, and driving sales through effective communication. You'll work closely with our sales team to ensure that our customers have a seamless and enjoyable experience.
📋 Tanggung Jawab Pekerjaan
- Handle customer inquiries and provide exceptional service
- Resolve customer complaints and ensure customer satisfaction
- Drive sales through effective communication and negotiation
- Manage customer data and maintain accurate records using CRM systems
- Use telephony software and email platforms to manage customer interactions
- Provide regular reports on customer interactions and sales performance
- Collaborate with the sales team to ensure a seamless customer experience
- Stay up-to-date with industry trends and best practices in customer service and sales
🎓 Kualifikasi & Syarat
- Minimum 2 years of experience in customer service and telesales
- Proven track record of driving sales and achieving targets
- Excellent communication and negotiation skills
- Strong problem-solving and analytical skills
- Familiarity with CRM systems, telephony software, and email platforms
- Ability to work under pressure and meet tight deadlines
- Bachelor's degree in Business, Marketing, or a related field
- Fluency in English and Bahasa Indonesia
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang